Help center
FAQs
Still stuck? Send us a message — we reply within two business days.
Fit & sizing
How do Wren and Willow suits fit?
True to size in XS to XL, cut on real bodies. Our tops run supportive through the bust thanks to full linings and adjustable ties — between sizes, size up for relaxed beach days or down for extra hold in the surf.
What if I am a different size on top and bottom?
Shop tops and bottoms as separates wherever you see them, or pick a bikini set and tell us in your order note — we will do our best to mix sizes before dispatch.
Are your suits supportive enough for a fuller bust?
Yes — underwire and halter styles are our most supportive, with wide bands and adjustable straps. The Ivory Underwire One-Piece is the favorite among fuller-bust customers.
Shipping & delivery
How much is shipping?
US shipping is a flat $4.95, and free on orders over $50. Every parcel leaves in recycled packaging.
How fast will my order arrive?
Orders ship from our studio within 1–2 business days and arrive in 3–5 business days in the US. You will get tracking by email the moment your parcel leaves.
Returns & exchanges
What is your return policy?
Easy returns within 30 days for unworn suits with liners in place and tags attached. Exchanges for another size ship free — start either from the link in your confirmation email or by contacting us.
What about sale styles?
Sale suits up to 40% off can be exchanged for size but not refunded, so size up if you are unsure — our studio is happy to advise first.
Fabric & care
What are your suits made from?
Chlorine and salt-resistant knits with recycled fibers and low-impact dyes. They hold their shape and color far longer than standard swim fabrics.
How do I make my swimsuit last?
Rinse in cool fresh water after every swim, skip the washing machine and wringing, and dry flat in the shade. Sunscreen marks lift with a little mild soap before rinsing.
Gift cards & orders
Do you sell gift cards?
Yes — from $10 to $250, delivered by email and never expiring. Ask us about gift cards and we will set one up for you.
Can I change or cancel my order?
If it has not shipped yet, usually yes. Write to us right away with your order number and we will do our best.